Last updated: 18 October 2026
Who we are
This Privacy Policy explains how Vaysin Properties, a Vaysin Group company (“we” or “us”), collects and uses personal information through the Vaysin Properties pages of www.vaysin.com (the “Website”) and when you contact us about a property in Bengaluru. You can reach us at help@vaysin.com.
Information we collect
Information you give us
- Your name, phone number and any details you share when you message us on WhatsApp or by email, such as your preferred areas, budget, property type and move-in date.
- If you are an owner, details of the property you ask us to list, including photographs and videos.
Information collected automatically
- Technical information such as browser type, device type, pages viewed and approximate location, collected through cookies and similar technologies.
The enquiry forms on the Website do not store your details on our servers. They prepare a WhatsApp message that you review and send yourself.
How we use information
- To respond to your enquiries and share matching properties.
- To arrange site visits, including sharing your name and phone number with the owner or the owner’s representative.
- To prepare agreements, receipts and invoices for transactions concluded through us.
- To understand how the Website is used and to improve it.
- To measure and show advertising.
- To meet legal and regulatory requirements.
Who we share information with
We do not sell your personal information. We share it only with:
- owners, landlords and their representatives, for the purpose of arranging a visit or a transaction you have asked about;
- service providers that help us run the Website and our communications, such as WhatsApp (Meta), Google and our hosting provider; and
- authorities, where required by law.
Cookies and advertising
The Website may use cookies and similar technologies to remember preferences, measure traffic and show advertising. Third-party vendors, including Google, use cookies to serve ads based on a person’s prior visits to this Website or other websites.
Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this Website and other sites on the internet. You can opt out of personalised advertising in Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info.
To learn how Google uses information from sites that use its services, see policies.google.com/technologies/partner-sites. You can control cookies in your browser settings. Blocking some cookies may affect how parts of the Website work.
When you message us on WhatsApp, WhatsApp (Meta) processes the conversation under its own terms and privacy policy. We use the number and messages you send to respond to you.
How long we keep information
We keep enquiry details for as long as needed to handle your request and for a reasonable period afterwards. We keep records of transactions, receipts and invoices for as long as the law requires.
Security
We take reasonable steps to protect personal information against loss and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Under the Digital Personal Data Protection Act, 2023 and other applicable law, you may ask us to:
- tell you what personal information we hold about you;
- correct or update it;
- erase it, where we no longer need it; and
- stop using it for a purpose you previously agreed to, by withdrawing your consent.
To make a request or raise a concern, write to help@vaysin.com. We will respond within a reasonable time.
Children
The Website is not directed at children under 18, and we do not knowingly collect personal information from them.
Third-party links
The Website may link to other websites and services. We are not responsible for their privacy practices. Please read their policies before you share information.
Changes to this policy
We may update this policy from time to time. The updated version applies from the date it is published on this page.
Contact
For questions about this policy or about your personal information, contact us at help@vaysin.com or on WhatsApp.